Collections Officer - Gordon


Royal Wolf is proud to be Australasia’s largest shipping container provider. We are an industry leader with 25 years of experience and have a commitment to providing exceptional customer service. We specialize in the hire, sale, and modification of new and used shipping containers and offer a wide range of shipping container and portable building products to suit every need.

We help connect communities, shape our cities, create possibilities, and provide products as unique as our customers. We are passionate, authentic, innovative and above all – we are excited about what we do. 

Our Head Office based in Gordon requires an enthusiastic person to join our team. This position requires someone who is self-motivated, enjoys variety in their day, is well organised and is happy to work in a team environment. You will a have strong capacity to learn the requirements of a new job and possess a positive attitude.

The Role

Reporting to the Collections Supervisor you will have proven experience in administration and accounts, you will deliver a high degree of accuracy and a strong ability for data management and document control.

Key Responsibilities

  • Collection of overdue accounts and meeting targets
  • Reconciliation and investigation of customer accounts
  • Allocation of monies collected in a timely manner
  • Maintenance of the Accounts Ledger
  • Maintaining high level customer relationships
  • Ensure credit notes and adjustment notes are raised and processed promptly
  • Other administrative duties from time to time

About You

What you will bring to this role:

  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Solid administrative, procedural and organisational skills
  • Intermediate to advanced excel skills
  • Strong attention to detail
  • Minimum 2 years Accounts Receivable experience

Why join the Wolf Pack?

Royal Wolf Australia, as a part of United Rentals, offers a range of employee benefits including a competitive salary, bonus, a supportive learning and development culture and a wide range of opportunities to assist you in achieving your career aspirations. Other benefits include:

  • Unlock incentives based on company and region-wide performance.
  • Get rewarded with our $1,500 Employee Referral Program.
  • Shine bright with our reward and recognition program.
  • Employee and Family Assistance Program - Free & Confidential counselling, career development support etc for you and your family
  • Salary Continuance Insurance - Income protection following injury or illness. 
  • AIA Vitality Starter - Earn points and unlock discounts with major brands (Virgin Australia, UberEats, Fitness First etc.) for leading a healthy, active lifestyle.
  • Wellness Day - 1 day of extra paid leave per year for you to focus on your physical and mental health 
  • Be part of our Employee Resource Groups, championing diversity, inclusivity, and social activism.
  • Opportunities for career advancement await you!