Inside Sales Representative

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The Role

Reporting to the Branch Manager and based in our Moorebank office, you will be delivering exceptional sales and customer service as part of our Customer Care Centre team via proactive inbound and outbound hire/sales activity across Australia.

Key Responsibilities

Key responsibilities will include but not be limited to:

• Inbound and outbound customer sale calls
• Providing customers with appropriate solutions based on your product knowledge 
• Preparing customer quotes
• Undertaking follow-up calls with customers
• Actively working toward KPI’s and targets

About You

What you will bring to this role:

• Similar experience in a contact centre and/or high-volume call position
• Experience in and passion for customer sales and service experience
• Ability to work in a fast-paced environment and embrace change
• Live and breathe a ‘do every deal mentality’ with your ability to think on your feet and provide the very best customer solution
• Excellent time management and ability to multi-task
• Previous experience using CRM systems
• A proactive, resilient and resourceful attitude

Why join the Wolf Pack?

• Incentive up to $24,000 based on company-wide performance
• $1500 Employee Referral Program 
• Flexible working environment
• Reward and recognition program to celebrate outstanding achievements
• Employee discounts
• Blinkist subscription - an app that allows you to read or listen to key insights from nonfiction books and podcasts in 15 minutes 
• Supportive learning and development culture including financial assistance for study – Royal Wolf provides financial assistance and support to those who aspire to undertake formal education
• Career growth opportunities including secondments
• Employee Compassion Fund – an employee-funded charity that provides financial assistance to fellow employees in need
• Employee Resource Groups – a commitment to a diverse, inclusive, and socially active workplace

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